Return Policy

Return Policy

At HTKCLLC, we provide digital services related to loan consultation, documentation, and application support. Since our offerings are service-based and not physical products, traditional return policies do not apply.

1. No Returns on Services

Our services, once delivered or initiated, are non-returnable. This includes:

  • Loan consultations

  • Document preparation

  • Application submission support

  • Any customized advisory services

2. No Physical Goods

We do not sell or ship physical items. As such, there is no return process applicable to our work.

3. Issues or Disputes

If you believe there has been an issue with the service provided, or if something was charged incorrectly:

  • You may contact us at info@htkcllc.com

  • Please include your full name, contact number, and a detailed explanation

  • Our team will review the case and respond within 5–7 business days

4. Refund Clarification

For rare cases involving overpayments or billing errors, please refer to our Refund Policy.